In an alert state the tourist market, as cases of electronic fraud surrounding holiday reservations show a sharp increase.
The
phenomenon is not new, since
is recorded systematically in Greek
and the international market for more than
Ten years. However, the latter
space, skillful have intensified
their activity, as they complain
in iefimerida. gr
market players.
«The
problem is now developing uncontrollably,
taking worrying dimensions
that threaten so the unsuspecting
travellers as well as legal businesses
Industry», points out Lysandros Tsilidis,
Chairman of the Association Federation
Tourist and Travel Offices
Greece (FedHATTA).
ARTICLE CONTINUES AFTER ADVERSION
The anatomy of fraud: How skilled people act online
The
methods used by perpetrators
They are extremely advanced. Through
misleading online practices,
false and too low
offers, virtual bookings, but
and using malicious software
(hacking), attempting to seize money
amounts.
Against
Consumers looking for consistency
moments of relaxation in Greece or
outside, are often pre-surprised,
The Commission's proposal for a Directive on the approximation of the laws, regulations and administrative provisions of the Member States relating to restrictions on the marketing and use of certain dangerous substances
Their dreams were just a well-established
A trap.
When the «luxury» hides risks
THE
Lysandros Tsilidis rings the bell
the risk to excessively low
values, indicating characteristics: «The
very low price, especially when not shown
realistic for species and level
the journey offered,
act as a warning signal
for citizens. The language of the Internet
marketing can easily present
a low standard service as
«luxury» or a precarious offer as
«great opportunity».
Individual tickets: The obligation to deliver directly to the customer
Special
a reference made by its entrepreneurs
Industry in individual cases of purchase
air or ferry tickets,
Not some package organized.
In these transactions, «the consumer
must, as soon as it pays the
price of their value, to receive
And his tickets. The selection
a surname, certified tourist
office is the only guarantee
that your vacation will take place
with absolute safety», stresses the President
FedHATTA.
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The
most typical cases
electronic fraud includes:
1.
No Ghost Accommodation (Fake)
Listings)
The
perpetrators create impressive
advertisements for luxury villas or
apartments in popular Greek
destinations (e.g. Mykonos, Santorini,
Halkidiki), using stolen
pictures of real houses.
They offer the accommodation in excellent accommodation
Low price to attract victims.
Once the client is interested,
They're pushing him out of the formal.
rental platform (e.g. Airbnb) and
send the money with direct bank
transfer or by means of cryptocurrency to
«lock» the offer. When the traveler
reaches his destination, finds
that the accommodation either does not exist at all
either belongs to someone he doesn't know
Nothing for the reservation.
2.
False Clone Websites
Cheaters design websites that look exactly like the official pages of well-known, legitimate tourist offices or airlines. They imperceptibly change a letter in the name of domain (e.g. instead of the normal name they put a variant of it). Consumers close holiday packages or tickets thinking they buy from the official provider, but the money ends up in profit accounts.
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3.
The fraud of «Individual Ticket»
No Challenge
It's about
in the case of specific mention
FedHATTA on non-direct version
transport securities. Anonymous intermediaries
or pages in social media advertise pompously
plane or ferry tickets. THE
consumer pays, but the provider
He never sends him the ticket to
his email, making excuses (e.g.
«systemic error», «will be issued 2 days
before the trip»). In fact,
the intermediary keeps the money and
He disappears, leaving the traveler
airport or port without valid
reservation.
Check-list
for safe travel: The 6 key points
you should check
The
FedHATTA makes clear that the best way
defense is prevention and correct
Information. «The traveller must not
never buy vacation with unique
criterion a tempting value or one
random internet advertising. On the contrary,
must proceed to a thorough examination
check on who's behind it.
the offer, if legal
firm and if real
contract, proof and insurance
coverage»Mr. Tsilid says.
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For
This purpose, the main control points
for each consumer:
-
Select Legal
Office:
You always choose a legitimate tourist
office, whether natural
store (conventional) for either electronic
(online). -
Number check
DO NOT: Search
the specific tourist register number
Business (METE), where necessary
From the law. -
Participation in
Unions:
Check if the selected office
is a member of an official Union
Tourist Offices. -
Contract signature:
You always sign a written contract when
This is an organized journey. -
Download Copy
and evidence:
Request to receive the copy immediately
the contract and the official
proof of service. -
Urban insurance
responsibility:
You are sure that the journey
covered by urban insurance
occupational responsibility of the organiser.
The action plan of tourism and travel agencies
Forward
in this worrying reality,
The Federation implements a strict and
a specific action protocol with
the objective of the immediate suppression of cases
and market shielding. The procedure
The Commission's proposal for a Directive on the approximation of the laws of the Member States relating to the permissible sound power level of lawnmowers
βήματα:
-
Εξακρίβωση δεδομένων:
Με τη λήψη κάθε καταγγελίας, η FedHATTA
επιχειρεί να διασταυρώσει τα πραγματικά
περιστατικά. -
Καταγγελία στη
Δίωξη: Μόλις
εντοπιστούν ενδείξεις hacking ή απάτης, η
υπόθεση παραπέμπεται αμέσως στην
Υπηρεσία Ηλεκτρονικού Εγκλήματος. -
Ενημέρωση του Υπ.
Προστασίας του Πολίτη:
Κινητοποιούνται οι αρχές όταν προκύπτουν
ζητήματα οργανωμένης παραπλάνησης και
ασφάλειας. -
Εμπλοκή του
Υπουργείου Τουρισμού:
Ενημερώνεται το αρμόδιο Υπουργείο για
την προστασία των ταξιδιωτών και την
εύρυθμη λειτουργία του κλάδου. -
Συνεργασία με την
ΑΑΔΕ: Στέλνονται
στοιχεία στην Ανεξάρτητη Αρχή Δημοσίων
Εσόδων, όταν υπάρχουν υποψίες για
παράνομη οικονομική δραστηριότητα και
μαύρο χρήμα. -
Κινητοποίηση των
μελών:
Ειδοποιούνται άμεσα όλα τα τουριστικά
γραφεία-μέλη των Ενώσεων σε όλη την
Ελλάδα για να βρίσκονται σε επιφυλακή. -
Δημόσιες
προειδοποιήσεις:
Εκδίδονται δελτία Τύπου που συμβουλεύουν
το κοινό να μένει μακριά από τυχαίους
ή ανώνυμους παρόχους. -
Προώθηση της
νομιμότητας:
Προτρέπονται οι ταξιδιώτες να επιλέγουν
επιχειρήσεις με επίσημη άδεια, Βεβαίωση
Συνδρομής Νομίμων Προϋποθέσεων ή
γνωστοποίηση μέσω Open Business. -
Ενεργοποίηση
νομικών δικαιωμάτων:
Υπενθυμίζεται ότι η αγορά οργανωμένου
ταξιδιού από νόμιμο γραφείο ενεργοποιεί
την ισχυρή ευρωπαϊκή και ελληνική
προστασία. -
Τραπεζικός έλεγχος:
Ενημερώνονται οι εμπλεκόμενες τράπεζες
για το πάγωμα ή την παρακολούθηση
ύποπτων χρηματικών κινήσεων.
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